Super to hear you bring up writing within the context of user experience. I'm a giant fan of language as core to the interface. In product development, visuals (not words) seem to capture an inordinate amount of attention.
On a slightly different note, I propose the concept of comfort (rather than delight) as a better measure of how effective/ineffective the UX is. Putting people at ease reduces cognitive load...frees people up to focus on their goal vs. the process of reaching it.
> At Anthropic writing promotes discipline of thought. The work of translating nebulous ideas into concrete words forces intellectual discipline and rigor, especially in research context.
100%. Writing our thoughts down forces them into a coherent, logical narrative. Condensing our writing gives us a deeper understanding. This process improves our thinking.
Great links, excited to read the Stripe and Bill Gates articles. Thanks!
Super to hear you bring up writing within the context of user experience. I'm a giant fan of language as core to the interface. In product development, visuals (not words) seem to capture an inordinate amount of attention.
On a slightly different note, I propose the concept of comfort (rather than delight) as a better measure of how effective/ineffective the UX is. Putting people at ease reduces cognitive load...frees people up to focus on their goal vs. the process of reaching it.
Indeed, writing forces clear thinking. Interestingly, the most prominent example of Amazon was left out. I touched on it in my related piece on clear augmented writing communication: https://scalingknowledge.substack.com/p/communication-augmentation
> At Anthropic writing promotes discipline of thought. The work of translating nebulous ideas into concrete words forces intellectual discipline and rigor, especially in research context.
100%. Writing our thoughts down forces them into a coherent, logical narrative. Condensing our writing gives us a deeper understanding. This process improves our thinking.
Great links, excited to read the Stripe and Bill Gates articles. Thanks!