Super to hear you bring up writing within the context of user experience. I'm a giant fan of language as core to the interface. In product development, visuals (not words) seem to capture an inordinate amount of attention.
On a slightly different note, I propose the concept of comfort (rather than delight) as a better measure of how effective/ineffective the UX is. Putting people at ease reduces cognitive load...frees people up to focus on their goal vs. the process of reaching it.
> At Anthropic writing promotes discipline of thought. The work of translating nebulous ideas into concrete words forces intellectual discipline and rigor, especially in research context.
100%. Writing our thoughts down forces them into a coherent, logical narrative. Condensing our writing gives us a deeper understanding. This process improves our thinking.
Great links, excited to read the Stripe and Bill Gates articles. Thanks!
Fully agree, my first "real" deep tech have this culture and I've always felt it was the best environment, smart people flock into those type of company, they read, share, write and innovate.
Fast forward couple of year, new companies, new set of people and esp. after AI summary exist, no one write or read properly. Part of me feel like innovation stop with people now recycling AI generated ideas.
hi Karina! thank you so much for writing this :) I write a lot but I've mostly kept it separate from my design practice but now I'm embarking on a journey to entwine the two. thanks for the inspiration & pls keep writing and publishing yourself.
Interesting, how do you think writing cultures will evolve over time? To what degree do you think LLMs will shape this?
I.e. I have a rough thought but may generate a 250-500 word essay to flesh it out more. Would it be less substance and more distilled? Or something else entirely?
Indeed, writing forces clear thinking. Interestingly, the most prominent example of Amazon was left out. I touched on it in my related piece on clear augmented writing communication: https://scalingknowledge.substack.com/p/communication-augmentation
Super to hear you bring up writing within the context of user experience. I'm a giant fan of language as core to the interface. In product development, visuals (not words) seem to capture an inordinate amount of attention.
On a slightly different note, I propose the concept of comfort (rather than delight) as a better measure of how effective/ineffective the UX is. Putting people at ease reduces cognitive load...frees people up to focus on their goal vs. the process of reaching it.
> At Anthropic writing promotes discipline of thought. The work of translating nebulous ideas into concrete words forces intellectual discipline and rigor, especially in research context.
100%. Writing our thoughts down forces them into a coherent, logical narrative. Condensing our writing gives us a deeper understanding. This process improves our thinking.
Great links, excited to read the Stripe and Bill Gates articles. Thanks!
Fully agree, my first "real" deep tech have this culture and I've always felt it was the best environment, smart people flock into those type of company, they read, share, write and innovate.
Fast forward couple of year, new companies, new set of people and esp. after AI summary exist, no one write or read properly. Part of me feel like innovation stop with people now recycling AI generated ideas.
hi Karina! thank you so much for writing this :) I write a lot but I've mostly kept it separate from my design practice but now I'm embarking on a journey to entwine the two. thanks for the inspiration & pls keep writing and publishing yourself.
Interesting, how do you think writing cultures will evolve over time? To what degree do you think LLMs will shape this?
I.e. I have a rough thought but may generate a 250-500 word essay to flesh it out more. Would it be less substance and more distilled? Or something else entirely?